Yes, they offer great service! First off visually looked amazing. She is just adorable. She can be posed like her “bigger” sisters. She’s easier to handle and doesn’t require as much maintenance as the larger dolls. I use her as a model when creating scenes that I sculpt and then photograph. The joints and limbs very flexible and versatile. I am very happy with her. When it came to the fun part it all dreams come true. Just so glad I got great deal and very thankful.